IVA is our latest innovation. Powered by Lokulus, IVA automates your customer queries, providing intelligent round the clock service that will connect you with your customers like never before.
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IVA extends our core offering by:
But that’s just the beginning, IVA also provides support for your physical agents by capturing query context to ensure enquiries requiring the human touch are efficiently and effectively dealt with.
Basically, it’s like having a buddy that gives the information you need right when you need it. Nothing lost, nothing forgotten.
We’re shortly rolling out our newest wizmo functionality powered by IVA. So don’t miss out and contact us to book your demo now and find out how you could get to the front of a queue for a free trial.