Revolutionising Customer Service

Workflow and automation software that simplifies your complex customer service challenges; improving revenue, productivity and customer satisfaction.

Let us transform your business.

Hand touching keyboard

Trusted by leading brands worldwide

  • Volkswagen
  • Matalan
  • Serco
  • TV Licensing
  • Leeds Building Society
  • Bennetts

Want happier customers at a lower cost?

Introducing IVA, your Intelligent Virtual Assistant, who will serve your customers wherever and whenever they need it, 24/7.

Get ahead of your competition today. Our competitors say they do self-service, and they do. But with IVA, we can do so much more than self-service. And so will you!


Connect your business with its customers

through digital workflows that enhance customer experience and drive value to your bottom line.

Alister Harris
We work with our clients to deliver customer service excellence. We use our expertise and technology to deliver innovative solutions that simplify complex problems.
Alister Harris, CEO

Benefits of the Lokulus Platform

Mark Chamberlain
We understand the complexities of managing customer service at scale. Lokulus simplifies your processes and creates automated workflows that free up agent time and save you money.
Mark Chamberlain, Chief Evangelist

Provide the service your customers demand

Customer delight goes beyond knowing their name when they call and being able to locate their order. Customers want to feel valued, understood and appreciated.

Our seamless, cloud-based technology easily eliminates the most common customer service frustrations.