Lokulus is the perfect solution for those who have outgrown Zendesk or Freshdesk. We are an integrated digital platform that will transform your customer service by reducing responses time and costs through workflow automation, integrated data, reporting and much more.
"Good digital customer service is critical to our business as a modern, efficient, service oriented business with a strong reliance on flexible and remote digital technology, so it’s imperative we have the tools in place to support that. Lokulus has been just that and supported our growth and increased our capacity exponentially"
– Matthew Long, MD of BeMoto
Our technology prioritises up to 250,000 interactions simultaneously, making sure that the most urgent enquiries reach the right people with the right skills.
Our omnichannel, cloud-based solution integrates seamlessly with your existing systems. This means lower risk, reduced costs and training staff on a single platform.
Customer delight goes beyond knowing their name when they call and being able to locate their order. Customers want to feel valued, understood and appreciated.
Our seamless, cloud-based technology easily eliminates the most common customer service frustrations.
