Unlock the future of your business with Lokulus AI & GPT – the next-generation solution revolutionising customer experiences. Say goodbye to customer complaints and hello to customer experiences like no other. With Lokulus, you can drive down cost-to-serve and boost customer loyalty and retention through:
Since our inception over 20 years ago, Lokulus has been at the forefront of pioneering artificial intelligence in our products and services. Our extensive experience means we know what your business needs right now and what you may need in the future.
By harnessing the full potential of GPT, we continue to push the boundaries of innovation to deliver personalised customer experiences and provide essential automation and summarisation for your teams, keeping you ahead of your competitors.
In today's fast-paced world, businesses face mounting pressure to deliver exceptional customer service. Yet, traditional communication methods like email, phone, and chat often result in repetitive issues, long wait times, and dissatisfied customers.
Enter LokulusAI – a game-changing AI-powered solution designed to revolutionise your customer service operations. By harnessing advanced natural language processing and machine learning techniques, this brand new addition to the existing Lokulus platform offers a range of powerful features to significantly enhance your customer service capabilities.
Increase in agent efficiency
Point increase in CSAT
Reduction of onboarding times
Reduction in staff turnover
* Based on the use of LokulusAl on a typical Lokulus client.
Our next generation solution revolutionises agent efficiency through real-time message summarisation and intelligent recommended responses. With LokulusAI, your teams can effortlessly handle customer interactions with unprecedented speed and accuracy.
Unleash the power of actionable sentiment and intelligent insights to empower your business, guaranteeing ultimate customer satisfaction and a boost to your CSAT scores. But that's not all – with the seamless integration of a digital co-pilot, your agents will experience accelerated onboarding and increased output!
Significantly reduce handle times by enabling agents with real-time message summarisation.
Improve service quality and efficiency with automated guided responses.
Increase CSAT through actionable sentiment and enquiry insight.
Provide faster agent onboarding and increased employee satisfaction by partnering agents with a digital co-pilot.
